{"version":"1.2.0","chapters":[{"startTime":60,"title":"Die Entstehung von Zammad"},{"startTime":210,"title":"R\u00fcckblick auf OTRS"},{"startTime":380,"title":"Einsatzzwecke von Zammad"},{"startTime":460,"title":"Notifications und App"},{"startTime":593,"title":"Scheduler & Ticket l\u00f6schen"},{"startTime":745,"title":"WhatsApp Integration"},{"startTime":922,"title":"Open Source Definition & Cloud Hosting"},{"startTime":1136,"title":"Skalierung mit Zammad \/ GraphQL"},{"startTime":1554,"title":"Software Framework von Zammad"},{"startTime":1877,"title":"Die n\u00e4chsten Schritte bei Zammad"},{"startTime":2040,"title":"Zammad vs. Jira"},{"startTime":2160,"title":"Kernkonzepte in Zammad"},{"startTime":2220,"title":"Welche internen Tools nutzt ihr?"}]}